![Unity ubisoft](https://cdn1.cdnme.se/5447227/9-3/2_64e61dfa9606ee7f98e9879b.png)
If you have recently downloaded the app, try to reinstall it and make sure that you follow the instructions carefully.
![night owl firmware update night owl firmware update](https://www.dognmonkey.com/media/techs/owl/sm_client1.jpg)
![night owl firmware update night owl firmware update](https://support.nightowlsp.com/hc/article_attachments/360053596653/c20x4.jpg)
![night owl firmware update night owl firmware update](https://bookvea.com/wp-content/uploads/2022/09/Why-does-my-night-owl-keep-saying-failed-to-connect.jpg)
Fortunately, this is a relatively easy fix that could save you a lot of frustration in the long run. Before panicking, make sure to check that both the Night Owl Connect App and Smart Device software are up to date. However, one of the most common culprits is outdated software. If your Night Owl isn’t connecting, there could be a number of reasons behind the failure.
![Unity ubisoft](https://cdn1.cdnme.se/5447227/9-3/2_64e61dfa9606ee7f98e9879b.png)